Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our services:

1.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Information: Optional information such as profile picture, job title, or communication preferences
• Content Data: Messages, images, and other content you input into our services for analysis or suggestions
• Communication Data: Information you provide when contacting our support team or responding to surveys
• Payment Information: Billing details when you subscribe to our premium services

1.2 Automatically Collected Information

• Usage Data: Information about how you interact with our services, including features used, time spent, and actions taken
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
• Log Data: Error reports, performance data, and diagnostic information
• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To deliver the core functionality of our communication assistance tools
• Personalization: To tailor our services to your preferences and improve user experience
• Service Improvement: To develop new features, fix bugs, and enhance performance
• AI Training: To train and improve our AI models (always in an anonymized and aggregated form)
• Communication: To respond to your inquiries, provide customer support, and send important updates
• Security: To detect and prevent fraud, unauthorized access, and other potential security issues
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., cloud hosting, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where user data may be transferred as a business asset
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect our rights, privacy, safety, or property, as well as that of our users or others
• With Your Consent: When you have explicitly consented to the sharing of your information

We do not sell your personal information to third parties for advertising or marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• End-to-end encryption for sensitive data
• Regular security assessments and penetration testing
• Strict access controls and authentication requirements
• Continuous monitoring for suspicious activities
• Employee training on data security best practices

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as needed to comply with our legal obligations. The retention periods for different types of data vary:

• Account Information: Retained as long as your account is active or as needed to provide services
• Content Data: Retained for 30 days by default, unless you request immediate deletion or set a custom retention period
• Usage Data: Retained in aggregate form for analytical purposes
• Payment Information: Retained as required by applicable financial regulations

When your data is no longer needed for the purposes for which it was collected, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request limitation of the processing of your information
• Objection: Object to the processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected] or through your account settings. We will respond to your request within the timeframe required by applicable law.

7. International Data Transfers

We may transfer, store, and process your information in countries other than your own. We ensure that these transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses or other legal mechanisms.

8. Children's Privacy

Our services are not intended for children under 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your interactions with our services. You can control cookies through your browser settings and other tools. For more information, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or by email. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:

[email protected]
Huntexter, Inc.
123 AI Boulevard
San Francisco, CA 94105

For privacy-related inquiries, you can also contact our Data Protection Officer at [email protected].